It should be recognised that while climbing walls will take all reasonable steps to prevent the transfer of COVID-19 to its staff and customers, there will always be a risk that an infected person visits the centre and either through droplet transfer, aerosol action or smear infection, transfers the virus to others. Our customers should be made aware of this and make their own decision given their specific circumstances whether this small residual risk is one they are willing to take. The residual risk should be no greater than in many other public spaces and facilities that are already open or will re-open in the coming months.
Please do not visit the climbing centre if you have any signs of COVID-19 or have been in contact with anyone with signs in the past 14 days.
Track and Trace: Please sign in at reception, we will have a one-way system through the building, entering through the main doors and exiting through the fire exit down at the climbing wall.
All customers are required to sanitise their hands when entering. You can use your own, or the sanitiser provided in the building. There will additional hand sanitising stations in the climbing wall and bouldering wall. We recommend climbers wash their hands at the start and end of their session and sanitise regularly throughout their climbing session. Sanitiser stations will be located at key points throughout the centre. Liquid chalk will be given to you on your first entry for free and we recommend that you use this over regular chalk. We will also have liquid chalk for sale.
In order to speed up queuing times and minimise contact we are strongly recommending that members pre-pay online. We have a limited number of spaces available per session so we cannot guarantee entry if you turn up without booking first. Please do not bring spectators with you as we can only have a certain amount of people in the building at one time.
Wearing face coverings is now a legal requirement in shops and other indoor public places from 14th September. Masks must now be worn inside the building on arrival, when belaying, and when moving around the centre, including in the corridors, toilets, stairs and cafe. Exceptions to the mask wearing law are when eating and drinking in the cafe, and when actually climbing. Under 11s are exempt from the new law.
Social Distancing Within the Centre.
The Welsh Government still recommends 2m for social distancing in all public areas. Please continue to observe others’ boundaries.
Social Distancing When Climbing.
Whether leading/bouldering/top roping it is up to the individual climber to assess where they climb and if it will be sociably acceptable to climb a route/problem not far from another person. You should leave an acceptable space between each climber but often routes/problems weave or deviate so a bit of forethought and verbal communication is vital. All areas will have signage stating the capacity numbers for specific climbing areas.
We have tried to remove the need for you to touch many surfaces, apart from the climbing walls, on your passage through the building. Many doors are now held open safely to enable touch free passage through corridors, which also aids better ventilation. Key touchable surfaces will be wiped down frequently with appropriate cleaning products. We are removing all non-essential items such as leaflets, menus etc. Please do not ask us to display any literature for you, and do not leave anything with us. Even with our regular cleaning we strongly recommend that you wash or sanitise your hands regularly and avoid touching your face.
Water bottles We will not be able to fill your water bottles. Please think ahead and fill yours at home.
All the usual hire equipment will be available, except for chalk bags. We have some small items to sell.